Privacy Policy

1. Data Controller

MODU Valves A/S ("we", "us", "our") is the data controller responsible for your personal data. We are committed to protecting your privacy and processing your data in compliance with the General Data Protection Regulation (GDPR) and applicable Danish data protection legislation.

Company: MODU Valves A/S
Address: Ferrarivej 12, 7100 Vejle, Denmark
Email: info@moduvalves.com

2. What Data We Collect

We collect the following personal data when you interact with our website:

• Contact form submissions: Name, email address, company name, and message content
• Quote request forms: Name, email address, company name, phone number, and project details
• Website analytics: Anonymised usage data including pages visited, time on site, browser type, and approximate geographic location

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Responding to your inquiries and contact form submissions
• Sending requested product information, quotes, and technical documentation
• Improving our website and user experience through analytics
• Complying with legal obligations

The legal basis for processing is your consent (Article 6(1)(a) GDPR) when submitting forms, and our legitimate interest (Article 6(1)(f) GDPR) for website analytics and improvement.

4. Data Storage and Retention

Your personal data is processed and stored within the European Union. We retain personal data collected through contact and quote forms for a maximum of 2 years from the date of collection, after which it is securely deleted unless a longer retention period is required by law or an ongoing business relationship exists.

5. Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare: Website hosting and content delivery. Cloudflare may process technical data such as IP addresses for security and performance purposes.
• Resend: Email delivery service used to send responses to your inquiries. Your email address and name are shared with Resend for this purpose.
• Google Analytics: Website analytics service that collects anonymised usage data to help us understand how visitors use our website.

6. Cookies

Our website uses cookies from Google Analytics for website analytics purposes. These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. You can control cookie settings through your browser preferences. For more information about Google Analytics cookies, please visit Google's Privacy Policy.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request correction of inaccurate personal data
• Right to erasure: You can request deletion of your personal data
• Right to data portability: You can request your data in a structured, machine-readable format
• Right to restrict processing: You can request that we limit how we use your data
• Right to object: You can object to the processing of your personal data
• Right to withdraw consent: You can withdraw your consent at any time

To exercise any of these rights, please contact us at info@moduvalves.com. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@moduvalves.com.

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) at www.datatilsynet.dk.